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The Policies of Janu Gems |
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Purchase Payment |
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We accept payment for purchases in several ways :
- Paypal (credit card, debit card, check ect... with no membership required)
- By Phone (call us and use your credit card)
- By Mail (send us a business or personal check or a money order with an order list - email us for shipping costs)
- Cash (It works great in person at shows near you)
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Shipping Options |
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Shipping charges through Paypal is calculated at the end of check out and orders are shipped via USPS. If you require other shipping methods then email us to make arraingements and we will also provide you with a special paypal link or accept your payment via other methods mentioned above and ship your order as desired. |
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Insurance |
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Shipping costs are rising all the time because of oil prices and increases in transportation taxes. While we do our best to keep our prices down we have no control over shipping fees. To help our customers out we pay the cost of insurance except on orders of special products (products not yet listed on our web site). |
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Returns |
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We provide for a 10 day trial period on items purchased on-line, if for any reason your are not satisfied with the item we shipped to you, it can be returned or exchanged for a full refund, less shipping and insurance expenses. |
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Special Requests |
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We have a wide range of merchandise in stock. Even then some special sizes or shapes are elusive. We will be happy to follow through on your special requests, in soome cases we can arrange for your elusiv eitem to be manufactered through our stone cutters. |
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Jewelry Designers and manufacturers |
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We give special attention to jewelry designers and manufacturers. We are happy to know your needs and make special offers, along with suitable terms to you, please feel free to contact us on any inquiries you may have. |
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Wholesale |
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We are happy to work with customers interested in wholesale prices. Our wholesale section is still being formulated. Meanwhile if you are interested in wholesale prices contact us. |
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